Diagnostic: 29873 / Hi, this error appears every time I restart NinjaTrader after fresh installation or repair. Please help. Thanks
Attached Files
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Hello jetertix,
Thanks for your note.
Please send us your log and trace files to support[AT]ninjatrader.com so we may investigate this further. In the subject of your email include ATTN: Brandon H and in the body of the email include a link to this forum post and a brief description of the issue.
Follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.- Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
<span class="name">Brandon H.</span><span class="title">NinjaTrader Customer Service</span><iframe name="sig" id="sigFrame" src="/support/forum/core/clientscript/Signature/signature.php" frameborder="0" border="0" cellspacing="0" style="border-style: none;width: 100%; height: 120px;"></iframe>
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