Too Many Logins

[Skechers]

I'm not able to login (since yesterday).

At login I see the following dialog:


It makes a note to contact my FCM. I have no idea what that means?

I apologize for my tone but this has been for 1 day and I'm beyond frustrated.

[NinjaTrader_ChrisL]

Hello, thanks for writing in.
FCM means Futures Commission Merchant. In this case, it would be the NinjaTrader Brokerage. If you are trying to connect to your existing NinjaTrader account, just use the "NinjaTrader" connection, not the one with "Continuum". You must be running the latest version of the platform to do this.

To update to the latest version of NinjaTrader Desktop please follow the steps below.

- Login into the NinjaTrader Account Dashboard (https://account.ninjatrader.com/)
- Click "Download" in the bottom left-hand corner of the sidebar
- Next select "Download" in the "Most Recent Release" Window in the main screen
- Once the installation had downloaded, ensure any previous version of NinjaTrader is closed before running the installation package.
- Note: You may need to locate this in your "Downloads" folder in a Windows File Explorer

After the installation package is completed you will be able to log into NinjaTrader Desktop with the connection guide linked below.
(https://support.ninjatrader.com/s/ar...=en_US)

[Skechers]

Many Thanks, I'll try.

[Skechers]

Success. Huge Thanks!.