delay in email of subscribed to posts

soulfx

Senior Member

Join Date: Mar 2011

Posts: 485
#1

delay in email of subscribed to posts

04-05-2023, 10:55 AM

Hello, i note that on average there is a delay of 5 to 7 days of being notified of any thread that is subscribed to. Whether ones i have started or the main release forum for notifications of new ninja 8 releases. Is there a reason for this or it just doesnt work as it should? I have noticed this for long time so nothing new just wanted to know why is the case.
thanks
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NinjaTrader_BrandonH

NinjaTrader Customer Service

Join Date: Jan 2020

Posts: 6983
#2

04-05-2023, 11:24 AM

Hello soulfx,

Thanks for your post.

This behavior has been reported to the IT team and they will be looking into the behavior and providing a resolution for this as soon as they are able to.

Please let me know if I may assist further.

<span class="name">Brandon H.</span><span class="title">NinjaTrader Customer Service</span><iframe name="sig" id="sigFrame" src="/support/forum/core/clientscript/Signature/signature.php" frameborder="0" border="0" cellspacing="0" style="border-style: none;width: 100%; height: 120px;"></iframe>
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