What is the latest version of IB that can be used with NT?

[kebabman]

Interactive Brokers requires me to upgrade from my current build 981.3 of IB, otherwise I will lose a data feed soon. So what is the latest version of IB that can be used with NT 8.0.27.1 please?

[NinjaTrader_RyanS]

Hello,

The current supported version of TWS is TWS 10.19.1k.

This version can be downloaded from the link within our IB connection guide which I have provided below:

https://support.ninjatrader.com/s/article/Connecting-to-Your-Interactive-Brokers-Account?language=en_US

[kebabman]

Many thanks for your reply.
With TWS 10.19.1k. I get the one second chart to update but the other charts such as 1 minute and 5 minute don't update. Do you have any suggestions please as to how to fix this?

[NinjaTrader_RyanS]

Hello,

If you are able to load a superdom of the instrument this would confirm live data is working as expected, though historical data is unable to load to the charts. Usually this occurs when there is a pacing violation resulting from loading too much data from IB's API.

I would advise closing all charts in the workspace, waiting 10 minutes for the pacing violation to reset, then attempt to load a 1 minute chart with only 3 days to load. If data loads, this would confirm the workspace was requesting too much data (more than 50 days of minute data total) from IB.

[kebabman]

Unfortunately I am still having problems with version TWS 10.19.1k. The superdom and a 1 second chart start fine but even just one 1 minute chart for just two days of data does not load. If I immediately revert back to version 981.3g then four charts load within a few seconds. Please could you test things out at your end? Could any other users shout out whether they can use this latest TWS version TWS 10.19.1k please?

[kebabman]

At the beginning of my trading day today the charts did not load when trying to use TWS 10.19.1k. with the charts set to load two days worth of data, apart from the 1 second charts which doesn't backfill historical data. The superdom works. The problem that I am experiencing now, isn't this why we had to stick to using version 981.3 a while ago when the charts also wouldn't load?

[Shepherd]

Hi Kebabman

I seem to be having the exact same problem.

https://forum.ninjatrader.com/forum/ninjatrader-8/platform-technical-support-aa/1245587-won-t-backfill-from-ib-on-latest-nt8

[NinjaTrader_RyanS]

Hello,

If you are continuing to see this behavior please write into support[at]ninjatrader[dot]com so we may investigate your log and trace files to check for any errors or further troubleshoot the issue on your machine.

[rahold]

Has this been solved already? I believe I have exactly the same issue.

[NinjaTrader_RyanS]

Hello,

The cause for this seems to vary for each user, so if you are still seeing this behavior please write into our support team to look into further.