Tick data missing

[Giorgetto]

Hello,

can you check your historical servers for NQ 06-23 from 23-03-2023 18:00 (market opening) until 24-03-2023 0:00?
It looks like tick data are not available.
I've already restarted the platform several times to try changing the historical server.

Thanks.
Regards.

[NinjaTrader_Jason]

Hello Giorgetto,

I don't have NQ 06-23 historical tick data missing for this period when I test it on my end. Do you load the missing data if you right click in the chart and select 'Reload All Historical Data'? If not, please perform the instructions below.

• Shut down NinjaTrader and navigate to the folder below.
• Documents-->NinjaTrader 8-->db folder.
• Delete the "cache" folder that is within the "db" folder.
• The db-->cache folder is used to quickly load data, so the first time you load historical data after deleting the db-->cache folder, it will take a little longer to load than usual.

Start NinjaTrader and check if the missing data is loaded. If not initially, please right click in the chart and select 'Reload All Historical Data' again.

[Giorgetto]

Hello Jason,

thanks for your reply, I've solved downloading the tick data from tools->historical data.

Thanks.
Regards.