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    Re-Login Is Required

    NT 8.1.1.2. Coming back to my session after a short break, I see this popup:

    Click image for larger version

Name:	Re-Login Required.png
Views:	50
Size:	10.4 KB
ID:	1242360

    No evidence of lost connection. Also, "Re-login" implies entering username/pwd again onscreen ... but pressing that seemed to do it from cached information. That's preferable to re-entering manually, but it would be better if the instruction were more obviously "we will do this automatically for you".

    Further information sent to NT Support in email, but also posted here for those who have also had (or will have) this happen.

    Thanks.
    Attached Files
    Multi-Dimensional Managed Trading
    jeronymite
    NinjaTrader Ecosystem Vendor - Mizpah Software

    #2
    Hello jeronymite,

    I suspect this pop up message comes from a different platform. It looks like a pop up message from Interactive Brokers' TWS/Gateway.
    JasonNinjaTrader Customer Service

    Comment


      #3
      jeronymite, NinjaTrader_Jason is correct. This comes from TWS or the IB Gateway depending which was connected before the weekend restart. See for instance https://groups.io/g/twsapi/topic/33049066
      Bruce DeVault
      QuantKey Trading Vendor Services
      NinjaTrader Ecosystem Vendor - QuantKey

      Comment


        #4
        Thanks, NinjaTrader_Jason and QuantKey_Bruce. Understood. Thanks for the link too.

        Thanks.
        Multi-Dimensional Managed Trading
        jeronymite
        NinjaTrader Ecosystem Vendor - Mizpah Software

        Comment

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