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I can't login to NinjaTrader without VPN

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    I can't login to NinjaTrader without VPN

    Hello,

    I'm using new NinjaTrader 8.1 with simulation account. I'm living in Ukraine. When I trying to login to NinjaTrader using my internet, i receive an error (I made a photo of it). I solved it by using VPN, however, I would like to use my default internet to trade. I had the same problem with registration on NinjaTrader website.

    Please help me to solve this problem.

    Best regards,
    Anton Tymoshchuk.

    #2
    Hello Anton,

    Thank you for your post.

    You are unable to connect without a VPN because there is a currently a firewall in place to block access from Ukraine at this time.
    Zachary S.NinjaTrader Customer Service

    Comment


      #3
      Interesting, NinjaTrader_Zachary. For no reason other than a balanced commentary, is there also a firewall block in place for Russia at this time?

      Thanks.
      Multi-Dimensional Managed Trading
      jeronymite
      NinjaTrader Ecosystem Vendor - Mizpah Software

      Comment


        #4
        Hello jeronymite,

        Thank you for your reply.

        Russian users are unable access our website or to connect because the domain ninjatrader(dot)com is being blocked.
        Zachary S.NinjaTrader Customer Service

        Comment


          #5
          Thanks for the update, NinjaTrader_Zachary.

          Thanks.
          Multi-Dimensional Managed Trading
          jeronymite
          NinjaTrader Ecosystem Vendor - Mizpah Software

          Comment

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