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New Release -- ATM behavior, WTF!

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    New Release -- ATM behavior, WTF!


    I found out the hard way that when in the new release if you make a change to an ATM in the DOM, EVERY ATM is removed from every DOM and chart trader. I didn't realize this, and it was costly.

    Previously the ATM was just changed to the ATM that was just saved. All others remained the same!

    Why was this changed?
    Last edited by kempotrader; 03-15-2023, 02:15 PM.

    #2
    To be more clear -- I have 7 charts with various ATM's in Chart Trader. 5 different DOM's with their respective ATM's.

    If I tweak one of the ATMs, ALL of them are removed and all 12 ATMs must be reentered in their respective DOMs and Chart Traders.

    If I only had to reenter the ATM that I replaced, I could understand that. But, to need to reenter ATMs that I did touch...

    This is really ridiculous

    Comment


      #3
      Thanks for reporting and sorry for the inconvenience. This is not expected and we will plan to fix for the next update.
      RayNinjaTrader Customer Service

      Comment


        #4
        Hello kempotrader,

        Thank you so much for bringing this item to our attention.

        Just to echo what Ray had stated, this is certainly not the expected behavior and we apologize for the inconvenience this has caused. Our developers are aware of this issue and have implemented a fix that will be included in next release of NinjaTrader.
        Zachary S.NinjaTrader Customer Service

        Comment


          #5
          cant help but kick the down dog but hmmmm wonder if possibly BETA testing would have eliminated some of this. By all the comments I have read seems like in house Alpha testing must have been pretty laid back.

          Comment


            #6
            Thank you When is the update expected?

            Comment


              #7
              Next week is the current plan.
              RayNinjaTrader Customer Service

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                #8
                Thanks again,,,, sooner the better for me. I tweak my ATMs regularly

                Comment


                  #9
                  I just noticed another unexpected DOM behavior---

                  I wanted to try something and changed the account to Sim 101on the DOM. When trying to return to my live acct, it was greyed out and would not go back to my live acct.

                  Can you get this one in on the next release?

                  Comment


                    #10
                    Are you using a static SuperDOM?
                    RayNinjaTrader Customer Service

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                      #11
                      Yes, Static SuperDom

                      Comment


                        #12
                        Thanks. Through another brokerage meaning, NOT NinjaTrader Brokerage.
                        RayNinjaTrader Customer Service

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                          #13
                          No I use NT brokerage

                          Comment


                            #14
                            Hello kempotrader,

                            Thank you for your response.

                            Does the issue persist or reoccur on a new SuperDOM window? If so, do you have a set of steps that I may use in an effort to recreate the issue?

                            Feel free to also provide a screenshot of the issue as well (with any personally identifiable information redacted, of course).

                            I look forward to your reply.
                            Zachary S.NinjaTrader Customer Service

                            Comment


                              #15
                              I'll show the behavior when I'm done trading. Thanks!

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