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Tradovate crashing
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Tradovate crashing
Recently, Ninjatrader bought a rival, Tradovate. Soon after, Tradovate started having serious issues (crashing mid-day, causing tens of thousands of dollars in losses for some customers). Simple question: is Ninjatrader trying to kill off Tradovate? Does anybody have any useful insider info on this?Tags: None
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Thanks, Dennis, because Tradovate's DOM is so much better than Ninjatrader's. I actually have a full license to Ninjatrader but I had to stop using it because it's DOM is so poorly designed, so convoluted. For example, in Tradovate you can click and drag a stop price to a new target. In Ninjatrader, you have to click twice, once at the old price once at the new price---much slower, much less reliable (*damn, did I click it or not???*). In Tradovate, you can also set the stop with a left click, just like ToS or Tradestation (or any intelligently designed DOM). These issues only matter to a scalper, but for us, they're critical to performance. Fix these issues, and I'd come back to Ninjatrader in a heartbeat.
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I believe that the worst problem is this decision to kill multiprovider mode because both replikanto and most propfirms need it. I really don't get it. What's the point of the updates if you guys basically preventing trader from trading? I had a beautiful ninjatrader 7 version that worked. I decided to buy a tradovate account and now i can't access my old accounts or the new tradovate acc bc version 8.1 crashes everytime I try to login. You guys need to fix this please.
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Hello calster,
Thanks for posting.
I'm happy to check into this with you if you would please email us at Support [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a message 'ATTN Dennis'.
Additionally, please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.- Open your NinjaTrader folder under My Documents.
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
Thanks in advance; I look forward to resolving this item.Dennis E.NinjaTrader Customer Service
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