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NinjaTrader
Can't install new version
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Hello voltation,
Thank you very much for your post.
As of version 8.0.27.0, NinjaTrader 8 requires a 64-bit CPU. Is it possible you're trying to install the system on a 32-bit CPU? If so, this would no longer be supported.
For a full list of system requirements, please see our HelpGuide below:
Please don't hesitate to let me know, if you still encounter this error on a supported CPU and operating system, or if you have any further questions!Manfred F.NinjaTrader Customer Service
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Originally posted by NinjaTrader_Manfred View PostAs of version 8.0.27.0, NinjaTrader 8 requires a 64-bit CPU.
Processor Celeron(R) Dual-Core CPU T3300 @ 2.00GHz 2.00 GHz
Installed RAM 4.00 GB (2.90 GB usable)
Device ID 0B99FA82-486E-4F42-842D-A49AAA456621
Product ID 00325-80000-00000-AAOEM
System type 32-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
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Hello voltation,
Thank you very much for your reply.
Based on this information, it seems you do indeed have a 64-bit capable CPU, but are currently using a 32-bit operating system.
The 32-bit operating system limits your hardware, you can e.g. notice this by the "2.90 GB usable" detail above.
Please upgrade your operating system to at least Windows 8.1 64-bit, this will also greatly improve the performance your PC will have available for charting.
Please don't hesitate to let me know, should you have any further questions!Manfred F.NinjaTrader Customer Service
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Hello voltation,
Thank you very much for your reply.
Please contact us directly at support (at) ninjatrader (dot) com in this regard.
Please include a brief "ATTN Manfred" message in the subject line to ensure the case is forwarded to me.
Thank you in advance, I look forward to your reply!Manfred F.NinjaTrader Customer Service
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