Code breaking changes on a surprise release, nchanges?

[xabcdtrading]

Hello,

Case filed #03770481

Can I get an update on this? It seems like vendors were not made aware of this and there are code breaking changes.

This seems like a big issue?

[jeronymite]

The current Release Notes for 8.1.1.0 list various new features, but have a simple final line: "Addressed various bugs and changes".

For Users and especially Vendors, this is simply not what should be there. For all requested fixes and changes, NT Support always says words to this effect: "As with all feature requests, interest is tracked before implementation is considered, so we cannot offer an ETA or promise of fulfilment. If implemented, it will be noted in the Release Notes page of the Help Guide.".

Please provide comprehensive details of all changes and updates in this release, as per the commitment always made, as noted here.

Please also ensure that all code-breaking changes are identified and documented also.

Thanks.

[bltdavid]

I know, right?

Pure aggravation when they skip following their own rules.

It's just mind boggling that no one in NT mgmt seems to have
a sense of the 'user experience' or the 'vendor experience'
or the 'developer experience' to speak up and advocate
on our behalf.

Someone there in those highly 'secretive' meetings regarding
this uber-duber world-changing secret release should have
said,

"No, we've trained everyone to look at release notes,
we just can't put out this one line of 'fixed some bugs',
our users & developers who really care about our
product will read the release notes and be extremely
angry with us."

Doesn't anyone at NT say these things in meetings?
Doesn't anyone ever speak truth to power?

It seems Ray has no real sense of the crap he puts out
the door when things like this happen.

Ray, in your world this is a minor detail -- but in the
world the rest of us live in, this is a pretty huge deal.

Ray, why didn't you say those exact words to your team?
Why is your team allowed to get away with crap like this?
Why did you not demand they do better?

Why was this upgrade deemed 'ready' when the actual
release notes clearly were not ready?

The release notes are worthless.

I utterly hate crap like this.
It's truly unprofessional and very disrespectful.

Software engineers hate lack of information. It's
probably the biggest impediment in our professional
lives -- it seems like we're always fighting it.

I'm glad I'm not the only one who noticed.

Ok, rant over ... carry on.

[NinjaTrader_Dennis]

Hello xabcdtrading

I have escalated the case you mentioned as well.

As soon as we have more information on that particular case we will respond to you in the email thread on that case.

Please let me know if I may be of any further assistance.

[xabcdtrading]

Can you tell me who is handling this so I can update Ryan?

[NinjaTrader_Dennis]

Hello,

Thank you for your reply.

This has been escalated to our Tier 4 Engineering Support team.

Please let me know if I may be of any further assistance.

[bltdavid]

Thank you!

The release notes are now back to normal.

Upper mgmt should have never deemed this upgrade
ready for public release until the release notes were
also deemed ready. We need those release notes
to check if a certain feature/bugfix was included.

This is the procedure you trained us to expect.

So, when mgmt deviates from this procedure, it
creates tremendous fury and turmoil among the
superuser/vendor community.

Please don't let this happen again.

[soulfx]

what happened ninja team - for what looks like a step forward - its a step backwards .. no pre release info and obviously vendors were not even made aware ?
Have you not learned from the debacles of the past???

[xabcdtrading]

Hello,

Thank you for your reply.

This has been escalated to our Tier 4 Engineering Support team.

Please let me know if I may be of any further assistance.

Can you please give me an ETA for an update? Even if there is no update to report? When are we going to hear back from someone... today i hope?

[NinjaTrader_BrandonH]

Hello xabctrading,

Thanks for your notes.

The Engineering Support department at NinjaTrader is currently looking into this error and have emailed you in case number 03770481.

If I cannot come up with a resolution, this will be escalated to the Development team so they may look into is as soon as possible.

Thanks in advance. I look forward to assisting further.

[NinjaTrader_BrandonH]

Hello xabctrading,

Thanks for your patience.

This error has been escalated to our Development team and they are looking into this matter and are working towards a resolution as quickly as feasible.

Note that the error is being tracked by the Development team under NT-401.

Please let me know if I may assist further.

[xabcdtrading]

Can anyone NinjaTrader_BrandonH NinjaTrader_Ray confirm if this release was ....

1) Tested by any vendors in advance?
2) Was suppose to be code breaking or not?

Also any update on NT-401 would be appreciated.

[xabcdtrading]

Never mind, i just saw brett's response on another post... "We decided not to do an early build for vendors on this one due to sensitivities around the completely new relaunched brand and website. We will respond quickly to issues, please continue to post anything you run into"

I'm not expecting a fix right now, but can i request an update since I was told dev was looking into this yesterday and maybe possibly an ETA? NT-401 ...

Much appreciated