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Error opening NT8

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    Error opening NT8

    When I start Ninja Trader 8 I get this error message. Not sure where it's coming from looks like an installed Add On but how do I check which one? Thanks.

    Attached Files

    #2
    Hello designer01​,
    Thank you for posting.

    I'm happy to check into this with you if you would please email us at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a message 'ATTN ADRIAN'.

    Additionally, please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.
    • Open your NinjaTrader folder under My Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.

    Thanks in advance; I look forward to resolving this item.​
    Adrian B.NinjaTrader Customer Service

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