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No accounts showing up in trade performance

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    No accounts showing up in trade performance

    I started 2 simulated accounts yesterday and did some trading. But when I go to 'Trade Performance', nothing shows up. There are no options to select either of my accounts. Any solutions for this? Thanks!

    #2
    Hello BubbaKnight,

    I assume you click the filter icon (right next to the Display field) in the Trade Performance window and the simulation accounts are not present under Accounts.

    Could it be the simulation accounts were reset or did you perhaps reset the database?

    If you perform a test trade in one of the simulation accounts, subsequently create a new Trade Performance window, does the account in question show up? You can use the Simulated Data Feed to perform the test trade when there is no trading during the weekend. If you use ChartTrader to submit orders, please right click in the chart and select 'Data Series'. Set 'Trading hours' to 'Default 24 x 7'.

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      #3
      Hey Jason!,

      I'm not sure if you are still on this thread, but if you are I would really appreciate your help.

      I am having the same issue as BubbaKnight was, however, the Trade Performance tab will not show ANY account or data.

      When I click on the filter icon next to the display field I cannot see my live account, sim account, or playback account. All fields are blank.

      Any suggestions?

      Comment


        #4
        I’m having the same issues! This is very frustrating. Im trying to export my trades but nothing shows up as you mentioned. If I connect my sim account my trades show. However nothing for my real account. I hope they fix this fast

        Originally posted by Evan8537 View Post
        Hey Jason!,

        I'm not sure if you are still on this thread, but if you are I would really appreciate your help.

        I am having the same issue as BubbaKnight was, however, the Trade Performance tab will not show ANY account or data.

        When I click on the filter icon next to the display field I cannot see my live account, sim account, or playback account. All fields are blank.

        Any suggestions?

        Comment


          #5
          Hello,
          Thank you for the note.

          This issue has been reported to our Development Team and they are currently looking into this further. It should be resolved with a new platform release. Once the release is available, it will be listed here: https://ninjatrader.com/support/help...ease_notes.htm

          Thank you for your patience.

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