Ninja 8 program stopped working

[dalama76]

Windows 10 just updated today and now my Ninja 8 program will not run note from windows states A problem caused the program to stop working correctly Windows will close the program and notify you if a solution is available.
I tried to uninstall updates but the security update would not uninstall. I also updated Ninja 8 to the newest version still no luck.

[NinjaTrader_Adrian]

Hello dalama76,
Thank you for posting.

I'm happy to check into this with you if you would please email us at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a message 'ATTN ADRIAN'.

Additionally, please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.

• Open your NinjaTrader folder under My Documents.
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

Thanks in advance; I look forward to resolving this item.