TD Ameritrade Order Status Issues

[nickslad]

Hi all,

Curious if the long-standing issues on the TD Ameritrade connection regarding order status failing to update after closing a position may have been resolved? I switched from TDA to IB in 2021 as I got tired of having to disconnect and reconnect after every order if I wanted to have my position correctly marked as closed. Quite frankly, the broker connection functioned... but only barely. Thought I'd ask if this particular issue may have been addressed in the time since.

For reference, the same underlying issue causing this error:

https://ninjatrader.com/support/forum/forum/ninjatrader-8/strategy-development/1171172-exitlong-not-removing-order

[NinjaTrader_Jason]

Hello nickslad,

If orders are submitted successful, but no order updates are received after 'Submitted' and it generates the error below in the log/trace files, it is caused by 'Advanced Features' that are enabled for the TD Ameritrade account.

Tda.Adapter.UpdateNtAccountPositionsAsyncA: status='InternalServerError' response=' An unexpected server error occurred while trying to process the request.

To address this issue, please email TD Ameritrade at "API[at]TDAmeritrade[dot]com" and ask them to disable advanced features on your account.