Can't get past DB error message

[brdavis98]

I am simply unable to get past the database error message it shows at startup. I've combed through previous postings, uninstalled and reinstalled several times to no avail. Any ideas?

[brdavis98]

Also, I tried a previous version 8.0.26.1 and got a different error message.

[NinjaTrader_Manfred]

Hello brdavis98,

Thank you very much for your post and welcome to the NinjaTrader forums!

This error most commonly indicates that NinjaTrader has been installed on a Parallels installation that shares the Documents folder between Windows and macOS. This causes issues connecting to the database and would keep NinjaTrader from functioning.

Please note: Changing the below setting will generally delete NinjaTrader's files, as they are not transferred to the new location. If you would like to retain these files, I would suggest creating a backup first and restoring this after finishing the process.

Mac Installation - Configuring NinjaTrader for Parallels

1. Start Parallels and select your virtual machine
2. Press the "Configure" button on the top
3. Under "Options", select "Sharing"
4. Uncheck "Share Mac" under "Share Mac User Folders with Windows"
5. Press "OK" and start the virtual machine

After changing this setting, please redownload NinjaTrader below and reinstall it:

https://ninjatrader.com/PlatformDirect

Should you still encounter any issues after the reinstallation, or would like further instructions (e.g. regarding the backup process), please don't hesitate to let me know!

[brdavis98]

Manfred -- That worked liked a charm. Thank you!