About object reference error

[ラリー]

I get an ERROR that an object reference is not set to an object instance, how can I resolve this?

[NinjaTrader_Manfred]

Hello ラリー,

Thank you very much for your post.

Please send me your log and trace files so that I may look into what occurred.

You can do this by going to the Control Center -> Help -> Email Support

Please select "Platform Technical Support" as the recipient and enter a brief "ATTN Manfred" note in the message.

Thank you in advance, I look forward to your reply!

[ラリー]

We have sent you an email today.

Best regards.

[ラリー]

Thank you for your assistance.

Did you receive my email that I replied to you on January 24th Japan time?

I have just resent it from the Ninja Trader platform email again, so please check it.

[ラリー]

Thank you for your help.

I apologize for any problems with my email account recently, which may have resulted in some emails not being received or duplicates being sent.

It seems to be fixed now.

If you have sent me an email, I apologize for the inconvenience, but I would appreciate it if you could send it again.

[NinjaTrader_Manfred]

Hello ラリー,

Thank you very much for your reply.

I've resent the email in the case I am aware of. If you have not yet received it, or are still missing a reply, please send us a brief email to support (at) ninjatrader (dot) com and mention that you have not received the emails, we can then resend all messages.

Thank you in advance!

[ラリー]

Thank you for your assistance.

I have not yet received your email.
We have sent it to the following

To 　　: Platform Technical Support

Subject: ATTN Manfred