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    Error in Setup

    I am getting the below error
    Kindly help


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    #2
    Kindly help
    Attached Files

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      #3
      Hello Pradprop1​,

      Thank you for you post.

      Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.
      • Open the Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" > 'NinjaTrader 8' folder
      • Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
      • Send the 2 compressed folders as attachments to this email.
      • In the email, write the note: ATTN 03657284
      • Once complete, you can delete these compressed folders.
      Thanks in advance; I look forward to resolving this item.
      Erick P.NinjaTrader Customer Service

      Comment


        #4
        Hello again Pradprop1​​,

        To follow up, when creating your email, please send it to

        [email protected]

        You can add a link to this forum post in the email. However, do not post your files here directly.

        Please let me know if you have any other questions.​
        Erick P.NinjaTrader Customer Service

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