Kindly help
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NinjaTrader
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Hello Pradprop1,
Thank you for you post.
Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.- Open the Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" > 'NinjaTrader 8' folder
- Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- In the email, write the note: ATTN 03657284
- Once complete, you can delete these compressed folders.
Erick P.NinjaTrader Customer Service
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Hello again Pradprop1,
To follow up, when creating your email, please send it to
[email protected]
You can add a link to this forum post in the email. However, do not post your files here directly.
Please let me know if you have any other questions.Erick P.NinjaTrader Customer Service
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