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Auto breakeven doesn't work on Currency parameter type

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    Auto breakeven doesn't work on Currency parameter type

    Hello,

    I configured my bracket order by selecting currency as the parameter type, I set my stop loss at $100 and profit at $200, for auto breakeven I have $120 as the profit trigger and Plus 0. But in live trade when profit reaches $120, it doesn't move my stop loss to my entry point, what did I do wrong? Thanks.

    #2
    Hello bestco,

    Thank you for the message.

    What instrument are you using this ATM Strategy on?

    As well, could you please take screenshots of the base ATM Strategy and the additional Stop Strategies and include those in your response so we can verify how it is set up and expected to work?
    • To send a screenshot with Windows 10 or newer I would recommend using the Windows Snipping Tool.
    • Alternatively to send a screenshot press Alt + PRINT SCREEN to take a screenshot of the selected window. Then go to Start--> Accessories--> Paint, and press CTRL + V to paste the image. Lastly, save it as a jpeg file and send the file as an attachment.
    ​We look forward to your response and resolving your inquiry.

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      #3
      Hello, I tried it on ES, NQ, CL, GC, etc, I also tested it on two computers, same result, when it reaches the profit trigger amount, it doesn't move my stop loss to entry. So only the stop loss/take profit works, but the breakeven doesn't work. See attached images for the ATM strategy settings
      Attached Files

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        #4
        don't know why the last images upload didn't work, uploading them one more time.
        Attached Files

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          #5
          Hello bestco,

          Thank you for the update.

          This is because the "Stop Strategy" section of the ATM Strategy is only able to use "Ticks" as its measurement.So, you would want to figure out how many Ticks of movement equate to your desired change in Currency on the specific instrument and then set the Auto Breakeven value in Ticks.

          Please let us know if we may provide any further assistance.

          Comment


            #6
            Thank you for the info!

            Comment

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