cqg problems with data in real time

[Parmenides48]

I have cqg as data provider.
I have opened a chart of mNQ, and I see that the price of the chart is not the same as the price of the bid ask of the chart trader.
I can see my real position in the chart trader, but in the chart the price is different!!!!

[Parmenides48]

in the chart I see the price delayed a few minutes, not the real price!!!

[NinjaTrader_Clayton]

Hello Parmenides48,

Thank you for the message.

From your description, it sounds like your NinjaTrader platform is experiencing Rendering Delays.

• Rendering Delay occurs on your charts when they are trying to print too much information at once and cannot keep up with the current price.
• This may become more prevalent on your charts during periods of high volatility and fast market movement.
• You may also notice your orders filling immediately or being rejected as well as they are submitted to prices nowhere near the current market price.
• Oftentimes, this is being caused by 3rd-party add-ons that are not efficiently rendering on your charts.

To test for a price delay on your charts, compare the Last Price shown in your Chart to the Ask/Bid in the Chart Trader or the price of the same instrument in a SuperDOM window.

• If the prices match, this indicates you are not getting delayed data and that your chart is successfully showing live data.
• If the prices do not match, this indicates that your chart is experiencing rendering delay, meaning that it is printing too much information due to inefficient indicators or too many objects in your workspace.

Please use the following steps to see what (if any) NinjaScript items may be contributing to the symptoms, please open the NinjaScript Utilization Monitor:

• Control Center > New > NinjaScript Output
• Right-click within the NinjaScript output window > Select 'NinjaScript Utilization Monitor...
• This window will begin to populate with NinjaScript items in order of time spent processing
• Let this window populate for at least a few minutes then send me a screenshot of it's contents

• If you are unsure of how to take a screenshot, I recommend using the Windows Snipping tool.

• Click on the Windows Icon at the bottom of your screen and type the word "Snip" Click on the Snipping tool, click New, then click and drag around the area you want to screenshot
• Click File > Save As > Save the screenshot where you can find it
• Please click here for a video demonstration of Taking a Screenshot

When looking at the NinjaScript Utilization Monitor, you would want to look into anything that jumps to the top of the list and starts counting up in real-time.

• You could then either remove that indicator from the Workspace
• Or, create a new workspace, restart NinjaTrader, and then build the Workspace back up 1-by-1 while being aware of performance.
  • Performance Tips

Once you narrow in on what is slowing the platform down, you may reach out to the developer for specific suggestions on how to modify the indicator to be less calculation intensive.

Please let us know if we may provide any further assistance.

[Parmenides48]

thank<s for your answer,
I will follow your instructions later.
Thanks a lot.

[Parmenides48]

Now I can see the problem.
Many indicators working with calculation on each tick.
I willchange to On Bar Close calculation.

[NinjaTrader_Clayton]

Hello Parmenides48,

Thank you for the update.

Additionally, I can see that the Order Flow Volume Profile is most likely introducing delays into your workspace. To Reduce this you could:

• Reduce the number of charts the Order Flow Volume Profile is on
• Reduce the visible range of data showing on the charts with the Order Flow Volume Profile
• Reduce the "Days to load setting"
• Set to Calculate "On Bar Close"
• Within the Indicator's settings > Increase the "Ticks per level" setting to a higher number like 2, 4, 5, 8, 10, or 16 to see what it does.

I posted it above as well, but I wanted to re-post the link to the Performance tips as well as you may utilize those within the workspace to speed things up also:

• Performance Tips

Please let us know if we may provide any further assistance.