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failed to resolve instrument for market data x.us.rut could not be resolved

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    failed to resolve instrument for market data x.us.rut could not be resolved

    Hello,

    I am connected to my Continuum data feed for index ^RUT.

    Thanks,
    Rich

    #2
    Hello,

    Thank you for your post.

    Please contact [email protected] for further assistance with this matter. Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.
    • Open the Windows File Explorer (hotkey = Windows key + E) Then navigate to "Documents" > Open the "NinjaTrader 7/8" folder
    • Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.

    Thanks in advance; I look forward to resolving this item.
    Sean H.NinjaTrader Customer Service

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