When trying to load a playback of a certain day of the us30 market, the chart is empty and the first candle appears at the market US open at 4:30 and the charts stop generating candles at 11. I tried using the default 24×5 and 24×7, but it didn't work.
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Hello AndrewPhilips,
Can you please right click in the Playback control window and select 'Show Available Data'. This will open a new window that shows all data that is present. If 'Market Replay' is enabled in the Playback control window, it will use Market Replay data to replay the market. If 'Historical' is enabled, it will use historical tick data to replay the market. Could it be there is no data present for the instrument, data type and period you replay?
Do you receive realtime data if you select the US30 in a SuperDOM?
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