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Updated to latest version getting a error message

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    Updated to latest version getting a error message

    Downloaded to latest version now get this message. Any suggestions?

    #2
    Hello slowsie​,
    Thank you for your post.

    This error message means that something is causing the access to NinjaTrader's files to be denied - this could be because the user account doesn't have permission or an antivirus is blocking access. In addition, it could also be because of the fact that you have your Documents folder saved to the O: drive rather than the C: drive. I would suggest that you make sure NinjaTrader.exe is allowed by all antivirus software, that the file path O:\Documents\NinjaTrader 8 is allowed through any antivirus scans or anything that blocks file folder access in your antivirus, and that your user account on your PC is made an owner of that folder.

    If you're unable to edit a file or folder in Windows 10, here's how to take ownership and full permissions.


    After performing the above steps and allowing it through your antivirus plus taking ownership and the issue still persist, please install NinjaTrader on the default C:drive location rather than the O:drive.

    Please don't hesitate to reach out if you have any additional questions on this matter.
    Adrian B.NinjaTrader Customer Service

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