Hello, when I create a new chart a new screen will pop up but without anything displaying, I tried troubleshooting with no success. What can I do to show the display?
-
Hello Crosby19,
Thank you very much for your post.
As a first step, please ensure you are connected to a datafeed provider or brokerage that provides data for this instrument. For a full list of supported providers, please take a look at the list below:
If you are connected to a supported provider and still don't receive data, please send us your platform's log & trace files, and we can best assist further.
You can do this by going to the Control Center -> Help -> Email Support
Please select "Platform Technical Support" as the recipient and enter a brief "ATTN Manfred" note in the message.
Thank you in advance, I look forward to your reply!
| Topics | Statistics | Last Post | ||
|---|---|---|---|---|
|
0 responses
72 views
0 likes
|
by argusthome
03-08-2026, 10:06 AM
|
|||
|
0 responses
44 views
0 likes
|
03-06-2026, 11:18 AM
|
|||
|
0 responses
25 views
0 likes
|
by Deep42
03-06-2026, 12:28 AM
|
|||
|
0 responses
29 views
0 likes
|
03-05-2026, 06:15 PM
|
|||
|
0 responses
60 views
0 likes
|
by Mindset
02-28-2026, 06:16 AM
|
Comment