Error when trying to apply my Indicator - Error on requesting bars.

[RedSkull78]

I need help with this error. I have seen others that have also had this issue but not sure of the solution. When I try and apply the indicator to my chart I get this error. I have tried restarting NT and reinstalling the indicator but it keeps happening. It will install but not actually apply to the charts. I really need this to work and would like to see of you have a solution as others have had this issue.

Thanks.

[NinjaTrader_Sev]

Hello RedSkull78,

Thank you for your post.


Does the chart load without the indicator? You can also try starting the platform in Safe Mode, which will prevent the loading of all custom assemblies (i.e. 3rd-party add-ons and NinjaScripts).

To enable safe mode, please use the following steps:

• Exit NinjaTrader.
• Hold the CONTROL key and double click the NinjaTrader icon.
• Keep the CONTROL key held down until you see the Control Center.
• You can verify you are in safe mode by going to Help -> About.

What do you have the "Load data based on" set to in the Data Series? Can you please provide a screenshot of your parameters in your Data Series under "Time Frame" to "Chart Style"?

• To send a screenshot with Windows 10 or newer I would recommend using the Windows Snipping Tool.
  • Click here for instructions

Please send me your log and trace files so that I may look into what occurred.


You can do this by going to the Control Center-> Help-> Email Support

Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please reference the following ticket number in the body of the email: ## 03608078 ## ATTN ##Sev##