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Charts are displaying chopped

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    Charts are displaying chopped

    Hi,

    I can't solve this issue despite many tries to do it.

    When I open NT8, I have last bars chopped no matter what instrument I am loading.

    Tried already to connect and reconnect to FXCM demo account, closed and restarted NT8, deleted the cache folder, issue persist. I don't know what to do further no other option. Please help. Thanks!

    Click image for larger version

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    #2
    Hello slightly,

    Thank you for your post.
    I suspect that the Trading Hours template may explain what is happening to your charts.

    To retrieve 24/7 data on a chart, please follow the directions below.
    • Right click in your chart and select Data Series.
    • In the Data Series menu, set the "Trading hours" property to 'Default 24/7', then click OK.

    Please let us know if we may be of further assistance.
    Eduardo R.NinjaTrader Customer Service

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      #3
      Originally posted by NinjaTrader_Eduardo View Post
      Hello slightly,

      Thank you for your post.
      I suspect that the Trading Hours template may explain what is happening to your charts.

      To retrieve 24/7 data on a chart, please follow the directions below.
      • Right click in your chart and select Data Series.
      • In the Data Series menu, set the "Trading hours" property to 'Default 24/7', then click OK.

      Please let us know if we may be of further assistance.
      Hi Eddie, issue was solved . It was the same problem as below. Thank you!

      ES 03-23 Data Feed Issue - NinjaTrader Support Forum

      Comment

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