Issues with NinjaTrader Version 8.0.27.0

[ラリー]

Problems with NinjaTrader Version 8.0.27.0

I imported a backup file of a previous version of NinjaTrader 8.0.27.0 into the new version, but the symbol mapping settings that were previously set up are not restored and remain in the default state (initialized).

Verification video of uninstalling and reinstalling (version before 8.0.27.0) and importing from a backup file.

https://www.screencast.com/t/4fuJ6fxFkyuG

Here is a video showing the results of importing from a backup file of the previous version of 8.0.27.0 to the 8.0.27.0 version after installing the 8.0.27.0 version.

https://www.screencast.com/t/ZgNyiySUEE

Also for NInja Script, newly created indicators are shown on the NInja Script Explorer, but they are not shown in the list of available indicators by right clicking on the chart > Indicators > Available.

Can you please verify the above issue with Ninja Trader?
If it works, please provide a screenshot or video.

[NinjaTrader_Oxana]

Hello,

Thank you for your post.


Please send us your log and trace files so that we may look into what occurred.

You can do this by going to the Control Center-> Help-> Email Support

Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please reference the following ticket number in the body of the email: 03583451

[ラリー]

Thank you for your reply.

We have just sent you an email.
Thank you very much for your cooperation.