FXCM Chart comparison On NT8 and Tradingview

[AshleyBoost]

I love NT8 and am yet to master all it s workings,however these Fx gaps are a real pain.My Experience with FXCM is there data ,which is free for FX is perfect.Can someone explain why in this USDCAD example these gaps supplied like this.

[NinjaTrader_Kennedy]

Hello AshleyBoost,

Thank you for your post!

I'd be happy to help you with this, but do need a bit more information before I can determine a resolution. I'd like to review your log and trace files. Since these contain personal data, I'd prefer that we continue working on this issue via email.

Please follow the steps below to send in your log and trace files with a support case so I may investigate this matter further:

• You can do this by going to the Control Center > Help > Email Support and ensuring "Log and Trace files" is checked.
• Please select "Platform Technical Support" as the recipient and enter a brief "ATTN Kennedy" note in the message along with a link to this forum post.

Thank you in advance, I look forward to assisting further!

[AshleyBoost]

Ive relpied as you have requested with ANOTHER PROBLEM.Why the missing data

[NinjaTrader_Dennis]

Hello,

Thank you for your post.

Unfortunately, our development team was unable to restore all of the missing forex data. We will attempt to restore this missing data during our weekend server maintenance.

Please let me know if I may be of any further assistance.