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Text boxes disappear (randomly) with F5

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    Text boxes disappear (randomly) with F5

    I've had this issue for years now and thought I saw a workaround but can't find it now.
    When I F5, there's a 50/50 chance that text boxes I have on my charts will still visually be there.

    They are 'there' but often hidden or unable to be seen after an F5.

    Clearly it should not act like this, but I've sent support emails in for a few years now about it.

    Anyone know of a workaround to avoid this? I thought there was something that could be downloaded to fix this.

    #2
    Hello brownsfan019,

    Thank you very much for your message.

    I was not yet able to recreate this behavior, even with ~100 text boxes, several complicated indicators, and a depressed F5 key.

    To track down whether this might be caused by a specific combination or version, I would like to take a closer look at your platform's log & trace files. Could you forward these to us, please?

    You can do this by going to the Control Center -> Help -> Email Support

    Please select "Platform Technical Support" as the recipient and enter a brief "ATTN Manfred" note in the message.

    Thank you in advance, I look forward to your reply!

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