I'm getting this weird error in the email support function and I cannot resolve it.

[Robtrades]

I cannot send emails to support because of this error. How do I fix this?

[NinjaTrader_Eduardo]

Hello Robtrades,

Thank you for your post.

So that we may investigate further please write into support[AT]ninjatrader[DOT]com.

And please follow the steps below to manually attach your log and trace files to your email so we may investigate this matter further.

• Open the Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" > 'NinjaTrader 8' folder
• Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.