Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Spikes in memory usage

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Spikes in memory usage

    hello - I'm new to NT and am using the version 8.0.27 64 bits to bridge Tradestation and Interactive brokers. All is working fine, the integration was configured following NT guidelines. I noticed however that there are some frequent peaks of memory consumption by NT which are impacting the performance of the other things have running in the computer. I have everything in NT closed, except by the workspace monitoring trades filled in TS that are sent to IB - so I don't think the memory usage and the frequent peaks seems justifiable. Is there anything I can do about it?

    #2
    Hello rafamunhoz,

    Thank you for your post.

    In order to properly assist you further, please use the following instructions:

    Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.
    • Open the Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" > 'NinjaTrader 8' folder
    • Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to platformsupport[AT]ninjatrader[DOT]com.
    • Once complete, you can delete these compressed folders.
    ​Thank you in advance. We look forward to investigating this item for you.
    Alaura Q.NinjaTrader Customer Service

    Comment


      #3
      thanks - just sent an email with the files.

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by DanielTynera, Today, 01:14 AM
      0 responses
      2 views
      0 likes
      Last Post DanielTynera  
      Started by yertle, 04-18-2024, 08:38 AM
      9 responses
      40 views
      0 likes
      Last Post yertle
      by yertle
       
      Started by techgetgame, Yesterday, 11:42 PM
      0 responses
      11 views
      0 likes
      Last Post techgetgame  
      Started by sephichapdson, Yesterday, 11:36 PM
      0 responses
      2 views
      0 likes
      Last Post sephichapdson  
      Started by bortz, 11-06-2023, 08:04 AM
      47 responses
      1,615 views
      0 likes
      Last Post aligator  
      Working...
      X