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XAU chart not showing

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    XAU chart not showing

    Hi I have a problem in the forex data I can see the pairs chart but for XAU it doesn't load anything and in the historical data I tried to download data but nothing happened how can I fix it?

    #2
    Please send me your log and trace files so that I may look into what occurred.


    You can do this by going to the Control Center-> Help-> Email Support


    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.


    Please reference the following ticket number in the body of the email: Case Number: 03554040​
    Gaby V.NinjaTrader Customer Service

    Comment


      #3
      I sent my log but I've got no answer yet!

      Comment

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