Everytime NT8 Crashes It deletes all my strategys and I have to add them again?!?!

[rickyblah12]

Everytime NT8 Crashes It deletes all my strategys from the strategy control center and I have to add them again?!?!

How can I stop this from happening?

[NinjaTrader_Kennedy]

Hello rickyblah12,

Thank you for your post!

We'd be happy to help you with this, but do need a bit more information before we can determine a resolution. We will need to review your log and trace files. Since these contain personal data, we can continue working on this issue via email.

Please follow the steps below to send in your log and trace files with a support case so we may investigate this matter further:

• You can do this by going to the Control Center > Help > Email Support and ensuring "Log and Trace files" is checked.
• Please select "Platform Technical Support" as the recipient and enter "03525288 ATTN NinjaTrader Crashing" in the message along with a link to this forum post.

Thank you in advance, we look forward to assisting further.