Ninjatrader with IB gateway error "your order was repriced so ..."

[fschiavo]

Hello!
I have a new enviroment with ninjatrader using IB gateway for trade Futures, MNQ in this case.
I'm receving the error "your order was repriced so as not to cross a related resting order" when a previuos trade reach the stop loss and a new one is created. Leving the new Long or Short alive but without the new stopLos.
I have other enviroment with ninjatrader platform and ninjatrader broker running the same ninjascript strategy without any problem.
I only can found one diference between the logs.
After reach the stop loss in the first trade in ninjatrader with IB gateway I found this line:

Instrument='MNQ 12-22' Account='xxxx1' Average price=0 Quantity=0 Market position=Long Operation=Remove

And in the other enviroment I found this:

Instrument='MNQ 12-22' Account='xxxx2' Average price=0 Quantity=0 Market position=Flat Operation=Remove

In bouth enviroments the StopLoss was reach and the trades canceled.
Could some one help me?
Thanks in advance
Fabián

[NinjaTrader_Manfred]

Hello Fabián,

Thank you very much for your post!

We would like to take a closer look at your platform's log & trace files, as they should give us a further indication of why this would occur.

You can send us these files by going to the Control Center -> Help -> Email Support

Please select "Platform Technical Support" as the recipient and enter a brief "ATTN 03522200" note in the message.

Thank you in advance, we look forward to your reply!

[metical1]

Is there a fix for this problem? Currently using TWS connection.

I have similar issue with trading when using the atm strategy. Enter one entry and stop/ target brackets are entered. If I add another contract then it gets a fill, but this error occurs and no additional brackets.

Here is a video I made of the issue:

https://drive.google.com/file/d/1_WUorjmeK1nUm0hbLT9sb2cFhkfMgk3O/view?usp=drive_link

Here is the log from this trade:
1/3/2024 3:21:10 PM Order Chart Trader submitting order with strategy 'Basic both sides 40 pt - 4' (Ticks)
1/3/2024 3:21:10 PM Order Order='30ac794d0c9b49c595030b3ec7100468/XXXXXX' Name='Entry' New state='Submitted' Instrument='NQ 03-24' Action='Buy' Limit price=0 Stop price=0 Quantity=1 Type='Market' Time in force=GTC Oco='' Filled=0 Fill price=0 Error='No error' Native error=''
1/3/2024 3:21:10 PM Order Order='1377475073/XXXXXX' Name='Entry' New state='Accepted' Instrument='NQ 03-24' Action='Buy' Limit price=0 Stop price=0 Quantity=1 Type='Market' Time in force=GTC Oco='' Filled=0 Fill price=0 Error='No error' Native error=''
1/3/2024 3:21:10 PM Order Order='1377475073/XXXXXX' Name='Entry' New state='Working' Instrument='NQ 03-24' Action='Buy' Limit price=0 Stop price=0 Quantity=1 Type='Market' Time in force=GTC Oco='' Filled=1 Fill price=16550.5 Error='No error' Native error=''
1/3/2024 3:21:10 PM Execution Execution='NQ 03-24/00019125.65958169.01.01' Instrument='NQ 03-24' Account='XXXXXX' Exchange=Globex Price=16550.5 Quantity=1 Market position=Long Operation=Operation_Add Order='1377475073' Time='1/3/2024 3:21 PM'
1/3/2024 3:21:10 PM Position Instrument='NQ 03-24' Account='XXXXXX' Average price=16559.11 Quantity=1 Market position=Long Operation=Update
1/3/2024 3:21:10 PM Order Order='1377475073/XXXXXX' Name='Entry' New state='Filled' Instrument='NQ 03-24' Action='Buy' Limit price=0 Stop price=0 Quantity=1 Type='Market' Time in force=GTC Oco='' Filled=1 Fill price=16550.5 Error='No error' Native error=''
1/3/2024 3:21:10 PM Order XXXXXX, Order Message: BUY 1 NQ MAR'24 Warning: Your order was repriced so as not to cross a related resting order. affected Order: Buy 1 Market
1/3/2024 3:21:10 PM Order Order='1377475073/XXXXXX' Name='Entry' New state='Rejected' Instrument='NQ 03-24' Action='Buy' Limit price=0 Stop price=0 Quantity=1 Type='Market' Time in force=GTC Oco='' Filled=1 Fill price=16550.5 Error='Order rejected' Native error='Order Message: BUY 1 NQ MAR'24 Warning: Your order was repriced so as not to cross a related resting order.'
1/3/2024 3:21:10 PM Position Instrument='NQ 03-24' Account='XXXXXX' Average price=16554.805 Quantity=2 Market position=Long Operation=Update
1/3/2024 3:21:10 PM Order Order='1377475073/XXXXXX' Name='Entry' New state='Filled' Instrument='NQ 03-24' Action='Buy' Limit price=0 Stop price=0 Quantity=1 Type='Market' Time in force=GTC Oco='' Filled=1 Fill price=16550.5 Error='No error' Native error=''
1/3/2024 3:21:10 PM Order Order='38b3750d5f3a40a1a0de9f0925a61bc0/XXXXXX' Name='Stop1' New state='Submitted' Instrument='NQ 03-24' Action='Sell' Limit price=0 Stop price=16540.5 Quantity=1 Type='Stop Market' Time in force=GTC Oco='ab1604d9df63437c9f993c09b0c8064d' Filled=0 Fill price=0 Error='No error' Native error=''
1/3/2024 3:21:10 PM Order Order='d34c812daab04594a7006946a348bd41/XXXXXX' Name='Target1' New state='Submitted' Instrument='NQ 03-24' Action='Sell' Limit price=16560.5 Stop price=0 Quantity=1 Type='Limit' Time in force=GTC Oco='ab1604d9df63437c9f993c09b0c8064d' Filled=0 Fill price=0 Error='No error' Native error=''
1/3/2024 3:21:10 PM Order Order='1377475074/XXXXXX' Name='Stop1' New state='Accepted' Instrument='NQ 03-24' Action='Sell' Limit price=0 Stop price=16540.5 Quantity=1 Type='Stop Market' Time in force=GTC Oco='ab1604d9df63437c9f993c09b0c8064d' Filled=0 Fill price=0 Error='No error' Native error=''
1/3/2024 3:21:10 PM Order Order='1377475074/XXXXXX' Name='Stop1' New state='Accepted' Instrument='NQ 03-24' Action='Sell' Limit price=0 Stop price=16540.5 Quantity=1 Type='Stop Market' Time in force=GTC Oco='ab1604d9df63437c9f993c09b0c8064d' Filled=0 Fill price=0 Error='No error' Native error=''
1/3/2024 3:21:10 PM Order Order='1377475074/XXXXXX' Name='Stop1' New state='Cancel submitted' Instrument='NQ 03-24' Action='Sell' Limit price=0 Stop price=16540.5 Quantity=1 Type='Stop Market' Time in force=GTC Oco='ab1604d9df63437c9f993c09b0c8064d' Filled=0 Fill price=0 Error='No error' Native error=''
1/3/2024 3:21:10 PM Order Order='d34c812daab04594a7006946a348bd41/XXXXXX' Name='Target1' New state='Rejected' Instrument='NQ 03-24' Action='Sell' Limit price=16560.5 Stop price=0 Quantity=1 Type='Limit' Time in force=GTC Oco='ab1604d9df63437c9f993c09b0c8064d' Filled=0 Fill price=0 Error='Order rejected' Native error='Order rejected - reason:OCA order cancel'
1/3/2024 3:21:10 PM Order XXXXXX, Order rejected - reason:OCA order cancel affected Order: Sell 1 Limit @ 16560.5
1/3/2024 3:21:11 PM Order Order='1377475074/XXXXXX' Name='Stop1' New state='Cancelled' Instrument='NQ 03-24' Action='Sell' Limit price=0 Stop price=16540.5 Quantity=1 Type='Stop Market' Time in force=GTC Oco='ab1604d9df63437c9f993c09b0c8064d' Filled=0 Fill price=0 Error='No error' Native error=''

[NinjaTrader_Eduardo]

Hello metical1,

Thank you for your post.
The error mentions a 'related resting order', so I would like to take a look at the full logs to investigate further.

I'm happy to check into this with you if you would please email us at Support [AT] NinjaTrader [DOT] com. In your message, please include a link to this forum thread and a message 'ATTN Eduardo'. Additionally, please follow the steps below to manually attach your log and trace files to your response:

• Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

Thank you in advance; I look forward to resolving this item.

[madb123]

i have this issue too all the time. Even when IBKR gives this "Cross resting order" message, IBKR executes the order. Ninja seems to assume it was a rejection, closes position and terminates strategy, resulting in an unwanted/unprotected reverse position..

[NinjaTrader_Eduardo]

Hello madb123,

Thank you for your post.

If you would like, I can review your platform files to investigate further.
Please email us at Support [AT] NinjaTrader [DOT] com. In your message please include the last time this occurred, a link to this forum thread, and a message 'ATTN Eduardo'.
Additionally, please follow the steps below to manually attach your log and trace files to your response.

• Open your NinjaTrader folder under My Documents.
• Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

Thank you in advance.