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    Strategy Enable

    How do I enable a strategy in my live account? It says I need live market data, but I do have live market data and am connected to the account.

    #2
    Please send me your log and trace files so that I may look into what occurred.


    You can do this by going to the Control Center-> Help-> Email Support


    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.


    Please reference the following ticket number in the body of the email: Case Number: 03505466​ ATTN Gaby​

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