NinjaTrader 8 not responding

[M_ichel]

Hi all.

NinjaTrader 8 (version 8.0.25); Interactive Brokers TWS (10.20.1a)

I was away from trading for the last six months. Did not even turn the computer ON.
Now when I launch IB, everything is normal.
When I launch NinjaTrader, it tries to display a workspace (one chart only), but very, very slowly. If I click on "Connections", several minutes after launch, I get the msg "NinjaTrader is not responding".

What is wrong???

Thanks.

[NinjaTrader_JustinD]

Hello M_ichel,

Thank you for using NinjaTrader.


Please write into [email protected] along with your log and trace files and a link to this forum post. In your response, please also include 'ATTN Justin' in the subject line so it arrives in my inbox. Please do not upload these files to the forums as they may include personal information and will be removed.

Follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.

• Open your NinjaTrader folder under Documents.
• Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

Thank you in advance for these files. I look forward to assisting you further.