Проблема с соединением

Sviatoslav

Junior Member

Join Date: Nov 2022

Posts: 2
#1

Проблема с соединением

11-08-2022, 07:34 AM

Здравствуйте, помогите решить проблему с соединением.Я зарегистрировался несколько дней назад и создал demo счёт CQG но соединение прерывается или не подключается. Появляется окно с надписью: мой CQG: Login System returned an error: Network connection to Login System is unavailable.
please contact your account representative, or call 1-800-950-9748 for technical support( не удалось войти )
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NinjaTrader_Oxana

Super Moderator

Join Date: Dec 2021

Posts: 347
#2

11-08-2022, 03:02 PM

Hello,
Thank you for your post.

We would need to review your log and trace files.

Please send us your log and trace files by going to the Control Center-> Help-> Email Support

Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please reference the following ticket number in the body of the email: 03484605

Oxana R.NinjaTrader Customer Service
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