Omitted candles

[Gustavo1976]

Hi,
Maybe there is an answer to my question somewhere in the forum, but I can find it. Since today each time either I restart NT or reload the data, the candles start to load from that moment but skip all previous candles since the beginning of the session, there is o problem with the historical data, I can load as many days as I want, but the problem is since the start of the session to the moment I reload the chart for any reason.
I already delete the cache, restart NT, restart my computer, and repair the database. Also, I tried with continuum and Rithmic data, but the problem persisted. Please help me as I don't know what else to do. Please see the attached screen captures, Pic 1 shows the last candle of the previous session, Pic 2 shows four candles formed at some point when I reloaded the chart, and then the last one shows the last time that I reloaded the chart, notice the time, is after the previous image, but the previous candles were not formed.

[andrewduffey]

I'm experiencing this same issue, it's only charting ticks as they come in after 11/4/2022 session.

[Tasker-182]

I'm using HDS 6 and see the same thing.

[Gustavo1976]

Quick Update, I reinstalled NT, and apparently that fixed the problem, just run the installer and select the repair option, which fixed the problem for me. I don't know if it is something related to another issue that I am having with windows 11, today the time changed to winter time, but my computer, for some reason, didn't change automatically, so I had to sync it manually, don't know if that cause the problem to NT. I reinstalled NT and left my computer with the wrong time, which worked. Inside NT, the time in the candles is shown correctly.

[NinjaTrader_Jason]

Hello all,

Unfortunately there was an issue with historical data servers. Some of them did not record historical data from the Sunday Open (5:00pm US Central time). The issue has been resolved. Please disconnect/re-connect the NinjaTrader Continuum connection to load the missing data. If not loaded initially, please right click in the chart and select 'Reload All Historical Data'.