Why NT8 use some much bandwidth ?

[HunterZ87]

Even I close all my charts , still same

this NT8 program download data more than all the rest of my programs

[brucerobinson]

Are you on v26.0 or 26.1?
v26.0 added a ‘Livestream’ push-marketing button that was poorly conceived, could not be disabled or removed and consumed ludicrously vast (Gb) of data causing Users all sorts of problems. Development have refused to make it User-selectable/removable saying that is ‘too difficult’ (wasn’t too difficult to introduce this appalling addition) and modified it in 26.1 Release. It cannot be switched off and still consumes data whether you want it or not.
Regardless of whether data use is problematic for the individual, many users object to the ‘clutter’ and annoyance/distraction to trading of this unwanted ‘Feature’ that no-one asked for and many have expressed that they don’t want.

[HunterZ87]

me using 8.0.26.1 64-bit

terrible, NT8 take up so much bandwidth ! number 1 lineup

[NinjaTrader_RyanS]

Hello,

This issue should be resolved in R26.1, so you may want to try uninstalling and reinstalling this version.

Please follow the steps listed below to completely uninstall and reinstall NinjaTrader.

• Close any running instances of NinjaTrader
• Uninstall NinjaTrader within Windows Control Panel.
• Once these steps are completed, download and install NT8 from the link below:
  • https://ninjatrader.com/GetStarted

[AndyM]

Even I close all my charts , still same

this NT8 program download data more than all the rest of my programs

Its an absolutely stupid idea that someone has come up with. I am able to block https://ninjatrader.com/events/ with Kaspersky Premium by denying browser command line. So my download data is back to normal. Excessive data wasn't a problem for me, however I object to the whole notion of this stupid force feeding of events that I'm not even interested in.

[brucerobinson]

#AndyM - You, me and many others.
I have very limited bandwidth and not prepared to try 26.1 to find out whether or not it means I can’t trade with it. That means I’m ‘stuck’ on .0
Given NT’s history on this - pitiful
NT say changing it so User can disable is a big project that would require management review. Well, they introduced it……
I asked what IP addresses we need to block - ‘we don’t have that info’.
Just pitiful.
There’s a thread with votes to remove this - but it is quite clear this will be ignored.

Could you tell me how you block with Kaspersky by denying command line access.
Is it possible with MS Defender, or are ‘Pro’ features required.
I don’t use Kaspersky, but will if I have to.
A long-term User like yourself, I really am coming to the end of my tether with NT’s arrogance and incompetence in equal measure
TIA

[AndyM]

#AndyM - .

Could you tell me how you block with Kaspersky by denying command line access.
Is it possible with MS Defender, or are ‘Pro’ features required.
I don’t use Kaspersky, but will if I have to.
A long-term User like yourself, I really am coming to the end of my tether with NT’s arrogance and incompetence in equal measure
TIA

Let me it try it out for a few more days to make absolutely certain that it does work. At this stage when I click on the watch button I get the message Unhandled exception: Access denied

[FMtrader]

Let me it try it out for a few more days to make absolutely certain that it does work. At this stage when I click on the watch button I get the message Unhandled exception: Access denied

I am currently using Kaspersky Internet Security so will be interested how your trial goes. I just loaded up NT8 with a blank workspace and no data connection yet it dominates the receiving network activity by a huge margin. I am currently trying to workout how to block the events URL that you mention to see what it does.

[FMtrader]

I am currently using Kaspersky Internet Security so will be interested how your trial goes. I just loaded up NT8 with a blank workspace and no data connection yet it dominates the receiving network activity by a huge margin. I am currently trying to workout how to block the events URL that you mention to see what it does.

After some investigations I suspect the events URL is not the cause of the continuous receipt of data. NT8 appears to connect to some IP addresses which when I check the owner they appear to be some form of google server. There appears to be a number of them used at different times on different NT8 startups so it may not be possible to block them. I am not sure what data they are accessing but it seems to be at a continuous receiving rate of about 208kb/sec. This equates to over 700mb/hour even when there are no data connections and no charts loaded.

"142.250.70.238 is a public IP address and owned by Google Servers located in the United States."

[AndyM]

I am currently using Kaspersky Internet Security so will be interested how your trial goes. I just loaded up NT8 with a blank workspace and no data connection yet it dominates the receiving network activity by a huge margin. I am currently trying to workout how to block the events URL that you mention to see what it does.

For the last 2 days, I have opened a blank workspace with no data connection and my downloads activity for NT8 has been approx. 200mb per day. How does that compare with you?

[FMtrader]

For the last 2 days, I have opened a blank workspace with no data connection and my downloads activity for NT8 has been approx. 200mb per day. How does that compare with you?

My copy of NT8 8.0.26.1 is consistently downloading at a rate of around 209 kb/sec. By calculation that is over 700mb per hour. I downloaded and installed "Network Usage View" and that has confirmed that in the last hour NT8 has downloaded 740MB of something! This is with a blank workspace and no connected data services. In other words 17GB per day!!! It is hard to fathom why this is happening but I can consistently reproduce this every time I start up NT8. It makes me wonder if one of my 3rd party indicators is communicating in the background. Is anyone else seeing this level of download activity?

[brucerobinson]

#FMTrader & others.
Are you on the latest Release of v26.1?
The Watch button was introduced in v26.1. The gargantuan data download problems were identified almost a year ago. Eventually this was accepted by Support & Development and supposedly fixed with an Update to 26.1 but the Update was not given a revised version number (just beyond comprehension). So, you could be on 26.1 First Release in which the problem was introduced, or 26.1 Update Release in which the problem was allegedly fixed. Depends on when you downloaded/updated to 26.1.
Hopefully, you may just need to update your 26.1 version.
Please - if doing so fixes the problem, please report it here.

If not, please see these threads:

https://ninjatrader.com/support/forum/forum/ninjatrader-8/platform-technical-support-aa/1217806-livestream-event-button

https://ninjatrader.com/support/forum/forum/ninjatrader-8/platform-technical-support-aa/1206319-how-to-remove-th-upper-right-watch-button-from-the-main-windows-of-ninjatrader

Your findings re: Google Servers in US are consistent. Apparently it is YouTube servers NT use for push-marketing Livestream Events whether you want them or not.
It is not 3rd-party

Kind regards,

[FMtrader]

#FMTrader & others.
Are you on the latest Release of v26.1?
The Watch button was introduced in v26.1. The gargantuan data download problems were identified almost a year ago. Eventually this was accepted by Support & Development and supposedly fixed with an Update to 26.1 but the Update was not given a revised version number (just beyond comprehension). So, you could be on 26.1 First Release in which the problem was introduced, or 26.1 Update Release in which the problem was allegedly fixed. Depends on when you downloaded/updated to 26.1.
Hopefully, you may just need to update your 26.1 version.
Please - if doing so fixes the problem, please report it here.

If not, please see these threads:

https://ninjatrader.com/support/forum/forum/ninjatrader-8/platform-technical-support-aa/1217806-livestream-event-button

https://ninjatrader.com/support/forum/forum/ninjatrader-8/platform-technical-support-aa/1206319-how-to-remove-th-upper-right-watch-button-from-the-main-windows-of-ninjatrader

Your findings re: Google Servers in US are consistent. Apparently it is YouTube servers NT use for push-marketing Livestream Events whether you want them or not.
It is not 3rd-party

Kind regards,

Thanks Bruce
Well here I was thinking I was running the latest version of NT8 only to find that there is an old 26.1 and a new 26.1!!!
After spending many years working with quality systems where all new versions of drawings, software,3D models etc always needed to be identified with a new release number complete with a history of the changes NinjaTrader decide to update a release and not even identify that fact. How is anyone supposed to know that the software has been updated? I periodically check the download section to confirm I am using the latest version and thought I was.

I have updated to the new 26.1 and lo and behold the amount of data it is downloading is greatly reduced over the previous version of 26.1. It has probably reduced by 95% but there appear to be periodic moments where it seems to poll the Google servers at which point the download rate spikes for a short while.

So in summary the only way I could have known about the two versions of 26.1 was if I had happened to read the specific forum postings at that time.

Seriously words fail me at this moment.

A note to NinjaTrader Developers ...... Releasing new versions of anything without identifying it has changed is seriously unprofessional. The ability to chase and fix problems is hindered if you can't properly identify what level of software someone is using. In every organization I have worked this would have been the subject of a non conformance and a corrective action report would have been raised seeking a solution that stops it happening again.

[brucerobinson]

#FMTrader,
Well to accentuate the positives of User community involvement, glad I was able to assist and by way of return gives me a little more confidence that 26.1 Release 2 may be usable. However I won’t know whether those remaining spikes will be problematic for me (if they occur at times of high volatility).

Given that it seems you’ve confirmed it is the Google YouTube server IP’s that need to be blocked to stop this altogether, could you confirm you blocked the same ones identified in the other thread or otherwise, *and how you blocked them in Kaspersky?* (EDIT: I’ve found an article on how to block IP addresses using Windows Firewall
).

What I do know is they are for a ‘feature’ I have no interest in & cannot remove or disable.
As for NT:
Implement a feature that immediately gets push back against from Users.
Released unable to remove or disable
Released flawed
Fix flaw & don’t update version number
Receive criticism from Users (incl. sw pro developers) and 3rd party NT Developers for aghast at unprofessional QC practice & don’t fix it (how difficult is it to rename 26.2 & add a RN)
Waste a bunch of your, my and others’ time resolving it - this brought to their attention and criticised, forewarned and foreseen at the time

Beyond pitiful
Best,

[FMtrader]

I use Kasperky Internet Security and have worked out how to block IP addresses from within the program. There appear to be a number of these Google Servers and when I blocked one and restarted NT8 another one popped up. This happened several times.
The servers I initially found were:
142.250.70.142
142.250.70.174
142.250.70.206
142.250.70.238
I blocked TCP communication in and out to these servers by NT8 and it appears to have stopped the download issue. I think that Kaspersky may actually be identifying a range of servers starting at these numbers.
Strangely the event button still works and takes you to the webinar site so that suggests the connection to these servers is doing something else. It would not be difficult to block access to this site as well but it doesn't appear to pull information unnecessarily. Based on limited testing my NT8 still seems to function OK but I cant be confident at this early stage that I haven't cut off access to something that is actually needed