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    Sim mode/new portal

    Hello,

    I haven't been able to use my SIM mode. Meaning no live activity. Not sure if it's a data issue or what. Also I got the email for the new portal. Created a new username and password. However, when I try to log into it it states "Unrecognized permission code". Please advise at your earliest convenience.

    thank you.

    #2
    Not sure why support would like my comment but not reply. Can someone please reply to the concerns I have above?

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      #3
      Please submit a case to [email protected] as that is an account-related inquiry.

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