NT 8 Keeps crashing

[RDT3304]

Hello,

My NT8 keeps crashing on me, I am running TOS as well, as I chart on both, but my PC is has an I7 and 64GB of ram... should be plenty to run both, and my memory is usually around 33% with both running... any suggestions?

[NinjaTrader_Zachary]

Hello RDT3304,

Thank you for your inquiry.

Sometimes it's not necessarily a matter of how much you are running, but what you are running within the platform. I'd like to have someone take a look at your log, trace, and workspace files for any errors and obvious issues before we further diagnose the problem.

Please send me your workspaces, log, and trace files so that I may look into what occurred.

You can do this by going to the Control Center-> Help-> Email Support

Expand 'Other files' and enable 'Workspaces files and UI settings'.

Please reference the following ticket number in the body of the email: 03440476 ATTN NinjaTrader Crashing.

[RDT3304]

Thank you, sent!