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Same Machine ID on 2 different dedicated servers (VPS)

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    Same Machine ID on 2 different dedicated servers (VPS)

    I have 2 dedicated VPS servers that I am trying to license 3rd party add ons.

    I did a fresh install of NT8 directly from https://ninjatrader.com on the new 2nd dedicated server.

    For some reason, the machine ID is exactly the same as my first dedicated server - and so it is messing up the ability to license and use the 3rd party add-ons since it is generating an error that "this machine ID is already licensed"

    I have checked with my host, and they assure me they are completely different dedicated machines, with different IP addresses etc...

    How can this be? And How can I get a new machine ID for the 2nd machine so that I can license these 3rd party add ons?

    #2
    Hello,

    Thank you for your post.


    NinjaTrader does not control your machine ID directly. Your machine ID is generated by NinjaTrader based on your PC's fundamental hardware (like RAM, motherboard, etc.) and fundamental software (BIOS/UEFI version, Windows updates, firmware updates, etc.).

    You will need to address it with your VPS provider, who should be able to narrow down how to get it to differentiate.


    Let us know if you have any further questions.

    Comment


      #3
      Originally posted by ftsc2022 View Post
      I have 2 dedicated VPS servers that I am trying to license 3rd party add ons.

      I did a fresh install of NT8 directly from https://ninjatrader.com on the new 2nd dedicated server.

      For some reason, the machine ID is exactly the same as my first dedicated server - and so it is messing up the ability to license and use the 3rd party add-ons since it is generating an error that "this machine ID is already licensed"

      I have checked with my host, and they assure me they are completely different dedicated machines, with different IP addresses etc...

      How can this be? And How can I get a new machine ID for the 2nd machine so that I can license these 3rd party add ons?
      We can set you up with a 2nd machine with a different machine ID, take a look at the options here and reach out if you have any questions: https://ninjamobiletrader.com/index.html#download
      Vendor_NT_Mobile
      NinjaTrader Ecosystem Vendor - Ninja Mobile Trader VPS

      Comment


        #4
        I understand the frustration you're facing with the machine ID issue on your dedicated servers. It's indeed puzzling that despite having different servers, you're encountering the same machine ID problem. Have you tried contacting NinjaTrader support to see if they can provide any insights or assistance in resolving this issue?
        While you're working on resolving the licensing problem, it might also be worth exploring other avenues for computing solutions. This company specializes in Federal & Military Computer Solutions, offering secure and reliable systems tailored for various applications. Their expertise in providing robust computing solutions could potentially offer insights or alternative approaches to address your licensing challenges.​
        Last edited by SonnyVelez; 03-18-2024, 07:17 AM.

        Comment


          #5
          Originally posted by SonnyVelez View Post
          I understand the frustration you're facing with the machine ID issue on your dedicated servers. It's indeed puzzling that despite having different servers, you're encountering the same machine ID problem. Have you tried contacting NinjaTrader support to see if they can provide any insights or assistance in resolving this issue?​
          The issue is that with identical hardware you will have identical machine ID's. NinjaTrader support has no control over that.
          eDanny
          NinjaTrader Ecosystem Vendor - Integrity Traders

          Comment


            #6
            One possibility is that the machine ID is based on some hardware or software configuration that is identical between the two servers. To resolve this, you'll likely need to contact the support team of the software you're trying to license. They should be able to help you generate a new machine ID for your second server.
            If you're still stuck, I suggest reaching out to your hosting provider for further assistance. In the meantime, if you're considering a different hosting option, dedicated server hosting could be worth looking into. Check out https://www.ewebguru.com/dedicated-server-hosting.html for more info.​
            Last edited by KeyonMatthews; 04-26-2024, 06:20 AM.

            Comment


              #7
              This happened when both of your VPS are provisioned under the same node.

              You can request to be placed under another node so that each VPS will be under a different machine ID.

              If you need any help, feel free to let us know.

              Ace Zhuo
              TradingFXVPS.com
              Discover reliable Futures Hosting solutions for your trading needs. Experience seamless performance that features futures traders.
              tradingfxvps
              NinjaTrader Ecosystem Vendor - tradingfxvps

              Comment


                #8
                With the same machine ID on two different VPS servers. It can be not very clear. It's usually because the VPS providers use similar base images or configurations for their servers, which can sometimes lead to duplicate IDs.
                One way to tackle this is by contacting your VPS hosting provider directly and asking them about it. They might have a simple fix or be able to clear it up for you. Also, if you’re open to it, exploring Offshore VPS hosting could give you a fresh start with servers that might not have this issue.​
                Last edited by Snowboardro; 09-06-2024, 12:40 PM.

                Comment


                  #9
                  I have the opposite problem - I'm running ninjatrader on a virtual machine on a private server and in case that server experiences some sort of hardware failure, I want to be able to import it to a different server or the cloud with the same machine ID - my experiments in doing so have not been successful so far.

                  Comment


                    #10
                    Originally posted by jrobinson8tt View Post
                    I have the opposite problem - I'm running ninjatrader on a virtual machine on a private server and in case that server experiences some sort of hardware failure, I want to be able to import it to a different server or the cloud with the same machine ID - my experiments in doing so have not been successful so far.
                    If you want same machine ID, give NinjaMobileTrader vps a try. I've got 3 vps with them, and they set them all of with same machine ID, super easy for importing backup files and having all customer indicators/strategies and connections all work right away.

                    Comment


                      #11
                      Check out www.QuantVPS.com

                      We offer fast and affordable servers for NinjaTrader. Let us know your situation and we'll make it work!

                      Our team is available 24/7 via Live Chat.
                      QuantVPS
                      NinjaTrader Ecosystem Vendor - QuantVPS

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