given key was not present in the dictionary

[trader3000a]

can't open builder strats. receive message in topic heading: given key was not present in the dictionary

[NinjaTrader_Clayton]

Hello trader3000a,

Thank you for the message.

I would like to take a deeper look at the error message you are referring to.

Please use the following steps to send your Log and Trace files directly to Platform Support so I may take a look and investigate what is causing this message to appear.

• Go to the Control Center > Help > Email Support
• Select: Platform Technical Support
• Enter the subject as: Clayton ATTN 03392217"
• Attach: you can use this to attach a screenshot of the error message
• Include any additional information in the Body as desired
• Ensure the "Log and trace files" box is checked
  • Send the email

We look forward to receiving your files and resolving your inquiry!