Middle click no data box

[Blinky]

Middle click - no data box. Problem is periodic.

[NinjaTrader_Oxana]

Hello,

Thank you for your post.


To access the Mini Data Box, hover your mouse cursor over the chart panel from which you would like to see values, then press down on your middle mouse button. After pressing and holding down your middle mouse button, the Mini Data Box will appear with a range of information related to the data series and indicators in the chart panel in which you click. You can then continue holding down your middle mouse button as you move around the chart to view values for other bars, or release your middle mouse button to hide the Mini Data Box once more.

You can also open a Data Box via the right mouse click context menu, or the Show Data Box chart toolbar icon. The Data Box displays all bar data and indicator values on your chart, based on your mouse cursor position.

Here is also a link to Help Guide — Data Box: https://ninjatrader.com/support/helpGuides/nt8//data_box.htm



Please make sure you are on the latest version of NinjaTrader 8.0.26.1 (Help>About) and got connected to your data feed.

To update NinjaTrader, please follow the steps below:

• First, copy your license key from NinjaTrader under Help> License Key then exit NinjaTrader
• Click on the link: https://ninjatrader.com/PlatformDirect
• Enter your license key and press Submit
• Select 'Download'
• Critical: Before running the installer, ensure NinjaTrader is closed.

If there is no data shown within the Data box, please send us your log and trace files so that we may look into what occurred.

You can do this by going to the Control Center-> Help-> Email Support

Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please reference the following ticket number in the body of the email: 03378104

[NinjaTrader_Oxana]

Likely either your mouse isn't working or maybe you have something set to 'Always on top".

To make sure your mouse middle click function is operating as expected, please open a SuperDOM, by going to Control Center>New>SuperDOM. Then select Sim101 account in the Account dro-down menu and submit a Stop order (by clicking the middle mouse button within the Buy column above the current price, or within the Sell column below the current price).