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Restore user configuration

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    Restore user configuration

    Needed to do a reinstall due to inability to remove bad dll. I want to restore how NT behaved before reinstall including how my charts looked and my brokerage and data provider login data.

    I want to copy over all files from a backup to the new installation but leave the bad files behind. Therefore I need to know what files to omit from the backup.

    Thank you.

    #2
    Hello bjmoose,

    Thank you very much for your post.

    The "bad DLL" error likely originated from a custom NinjaScript. Please exclude the "NinjaScript files" during the import, as this should keep the file from being reimported.

    Please don't hesitate to let me know, should you have any further questions in this regard!

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      #3
      It says something about I don't have a constructor. Code compiles fine. Is there a log of compilation errors? This occurs when I bring up indicators on a chart.

      Comment


        #4
        Hello bjmoose,

        Thank you very much for your reply.

        Could you send us your platform's log & trace files? I would like to take a closer look at this error message.

        You can do this by going to the Control Center -> Help -> Email Support

        Please select "Platform Technical Support" as the recipient and enter a brief "ATTN Manfred" note in the message.

        Thank you in advance, I look forward to your reply!

        Comment

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