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Problems connecting to license server dialog - needs a retry button

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    Problems connecting to license server dialog - needs a retry button

    I get this error quite a lot if I start up Ninjatrader too quick, before my PC has connected negotiated network/ip etc.

    Click image for larger version

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    It would be really helpful if there was a "retry" button or an automatic retry when pushing, ok. Presently best course of action is to force-quit from task manager when this dialog appears and re-start the platform manually once the internet connection is confirmed.

    #2
    Hello kevinenergy,

    Thank you for the suggestion.

    I have submitted this as a feature request to the Development Team. I will follow up with an internal tracking number for your reference as soon as it is created.

    Thanks in advance for your patience.

    Comment


      #3
      The internal tracking number for your feature request is SFT-5631. Please reference this internal tracking number when contacting Platform Support if you ever have questions regarding this feature request.

      When a feature request is implemented, you'll find a description of the new feature in the release notes:

      Comment


        #4
        Along the same lines is the 3rd party licensing server not contacted during start up. I receive many emails about indicators not working all of a sudden when all that is needed is restarting NT. If there was a pop up message with a Retry button I would not have to waste my time with supporting customers/clients.
        eDanny
        NinjaTrader Ecosystem Vendor - Integrity Traders

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