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Forum Image Display Problems

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    Forum Image Display Problems

    It seems that since the Forum "maintenance" a couple of weeks ago, a new way to display images in posts was introduced. It used to work reasonably well before that. Now, there is a bizarre behaviour where the images seemed to be paged in some form of slide show ... except it is almost impossible to get any image to be centred and stable. In fact, many images are impossible to view no matter how one tries to do it within the "slide viewer".

    Tested on three totally different browsers with the same results. Quite useless. This makes images effectively inaccessible. Anyone else seeing this issue?

    Thanks.
    Multi-Dimensional Managed Trading
    jeronymite
    NinjaTrader Ecosystem Vendor - Mizpah Software

    #2
    Hello jeronymite,

    Thank you very much for your post.

    I was able to recreate this behavior myself and have reached out to our IT team to take a look at this and what might be causing it.

    I will follow up with you as soon as I hear back, thank you in advance for your patience!
    Manfred F.NinjaTrader Customer Service

    Comment


      #3
      NinjaTrader_Manfred Any progress on fixing this continuing issue?

      Thanks.
      Multi-Dimensional Managed Trading
      jeronymite
      NinjaTrader Ecosystem Vendor - Mizpah Software

      Comment


        #4
        Hello jeronymite,

        Thank you very much for your reply!

        The issue was listed as corrected. However, I can see it has resurfaced; I have reached out to our IT team to see what might have caused this setting to reverse.

        Thank you very much for bringing this to our attention!
        Manfred F.NinjaTrader Customer Service

        Comment


          #5
          Any update NinjaTrader_Manfred? Coming up to three months since originally reported. Still broken.

          Thanks.
          Multi-Dimensional Managed Trading
          jeronymite
          NinjaTrader Ecosystem Vendor - Mizpah Software

          Comment


            #6
            Still no update? ... from anyone? ... and still broken. Grateful for an indication of when/if this will be fixed. It makes seeing most posted images almost impossible.

            Thanks.
            Multi-Dimensional Managed Trading
            jeronymite
            NinjaTrader Ecosystem Vendor - Mizpah Software

            Comment


              #7
              Hello,

              Thank you for your Post.

              I am following up with our IT Team today for an update.

              Thank you for your patience.
              Dennis E.NinjaTrader Customer Service

              Comment


                #8
                NinjaTrader_Dennis, NinjaTrader_Manfred, this issue is still there nearly five months after being reported. It makes viewing images virtually impossible in many cases. When will this be "permanently fixed"?

                Thanks.
                Multi-Dimensional Managed Trading
                jeronymite
                NinjaTrader Ecosystem Vendor - Mizpah Software

                Comment


                  #9
                  Hello,

                  Thank you for your reply.

                  I have just followed up with our IT team who is aware of the issue but we do not currently have a resolution.

                  I apologize for any inconvience this is causing and hope that there is a resolution soon.

                  Please let me know if I may be of any further assistance.
                  Dennis E.NinjaTrader Customer Service

                  Comment

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