data gaps

[biegea]

Hi,
Since last night, I have data gaps in my MCL and MES data, just within the current day's data. I have tried deleting cache and reloading historical data, but gaps persist. Please advise, and thank you.

[NinjaTrader_Oxana]

Hello,

Thank you for your post.


Please make sure you are using the latest version of NinjaTrader 8 — 8.0.26.1. (under Help>About you can see what release you are using).

Before updating the platform, please export a backup file with your settings, by going to NinjaTrader 8>Control Center>Tools>Export>Backup File. Please follow this link for more details: https://ninjatrader.com/support/helpGuides/nt8//backup__restore.htm

To update NinjaTrader, please follow the steps below:

• First, copy your license key from NinjaTrader under Help> License Key then exit NinjaTrader
• Click on the link: https://ninjatrader.com/PlatformDirect
• Enter your license key and press Submit
• Select 'Download'
• Critical: Before running the installer, ensure NinjaTrader is closed.

Then reset instruments, following steps below.

• First, disconnect from any data providers by navigating to the Control Center > Connections menu, and left-click on “disconnect” that appears to the right when hovering your mouse over any active connection
• Next, reset your instruments by navigating to the Control Center > Tools > Database Management
• In the Database Management window, left-click on "Rollover"
• Under the “Update instruments” section, ensure that “General properties”, "Futures expiries" and “Symbol mappings” options are checked and then click Update
• Lastly, restart NinjaTrader for the changes to occur

Restart NinjaTrader, get connected and right clicking within your charts, select "Reload all historical data".


Let us know if you have any further questions.