Can't install an upgrade indicator

[Tonofit]

Trace File Error: 2022-09-16 10:35:54:180 ERROR: Failed load vendor assembly 'C:\Users\Admin\Documents\NinjaTrader 8\bin\Custom\PLUSManagedGui.dll': The given key was not present in the dictionary.

Log File Error: 2022-09-16 10:35:54:173|0|4|Unable to retrieve type info for 'NinjaTrader.NinjaScript.AddOnBase' from assembly 'PLUSManagedGui': Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information.

[NinjaTrader_Clayton]

Hello Tonofit,

Thank you for writing in.

Please remember that the Forum is a publicly facing location and your Log and Trace files contain private and personally identifying information.

We are removing the attached files as they share your account number.

In the future, if you need to include log and trace files with your message, please send an email directly to PlatformSupport (at) NinjaTrader (dot) com.


As for the error messages that are appearing, please remove the NinjaScript Assemblies and then try adding them back again. If they are still showing error messages, you will need to reach out to the developers of the add-ons directly for more information on why they are showing errors and what needs to be done to make them go away moving forward.

• You could go to the Control Center > Tools > Remove NinjaScript Assembly
  • See if it is in here. If yes, click on it then click Remove
  • Wait for the prompt to say it is finished and then restart NinjaTrader
• If it wasn't in the list above, go to the Control Center > New > NinjaScript Editor
  • Click through all of the folders on the right side of the window and look for the Indicator and then right-click on it and Remove it

Please let us know if we may provide any further assistance.