Background: I subscribed to the "Agile.NET for NT" 2 days ago for the $100. After payment, I received a confirmation email stating that after providing the required information, I would receive my license key immediately. Unfortunately, I have not received a response to my 3 emails and 2 queries via the contact form on their website, nor have I received the license key. What a bad service from SecureTeam!
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SecureTeam Agile.net code protection for NT
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SecureTeam Agile.net code protection for NT
Hi, I would be interested to know what is a good and cheap or even free alternative to SecureTeam (Agile.net)?
Background: I subscribed to the "Agile.NET for NT" 2 days ago for the $100. After payment, I received a confirmation email stating that after providing the required information, I would receive my license key immediately. Unfortunately, I have not received a response to my 3 emails and 2 queries via the contact form on their website, nor have I received the license key. What a bad service from SecureTeam! -
Hello SidiTrading,
While NinjaTrader only officially supports Agile.NET, this thread will remain open for any community members that have suggestions.
Our Ecosystem support team may be able to try and contact them on your behalf if you want to send in a case ticket by emailing info [at] ninjatraderecosystem [dot] com.Last edited by NinjaTrader_ChelseaB; 09-19-2022, 09:53 AM.Chelsea B.NinjaTrader Customer Service
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midnitecoder Yes, the service is really lousy. I have not received any reply to my emails until today, only the license key after a few days. I have started a review here on Trustpilot, if you like, feel free to share your experience there and submit a review. The more reviews they get, the more likely something will change.
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